Ample Solutions’ Inaugural Participation in electronica 2022
With the return of the physical electronica 2022 from 15-18 November 2022 in Munich, Germany, it is exciting news for the industry as well as for Ample Solutions, who will be making their first appearance at the leading trade show as an exhibitor.
Established in 2008, Ample Solutions specialises in providing cutting-edge supply chain solutions to electronic manufacturers worldwide. From global procurement, shortage sourcing, small-batch kitting to quality assurance, Ample has grown to be Asia’s electronic component distributor of choice.
Ample Solutions’s Zero-Tolerance Policy for Counterfeits
According to Bloomberg on October 19, a worldwide shortage of semiconductors since 2022 has spawned a grey market, where out-of-date or stolen electronic components are being traded for significantly inflated prices. Fast-forwarded to today, the shortage challenge has not been resolved and has in fact given hundreds of middlemen more opportunities to profit on.
As a trusted global electronic component supplier, how does Ample ensure that substandard components do not get mixed into its supply chain? Ample works towards a zero-tolerance policy for counterfeits in their quality control and ensure product authenticity for their clients amidst the demands of today’s competitive environment.
Under the guidance of Foxconn Innovation Testing Centre, Ample has constructed two world-class quality assurance centres, separately in Hong Kong and Shenzhen, with 20 workstations operating in parallel.
Quality inspection engineer at Ample Quality Assurance Centre
Their quality assurance process was established in compliance with the international ISO standards, introducing their self-developed four-tier quality inspection which surpasses industry standards to achieve the most accurate inspection results. With over 100 different types of inspections using state-of-the-art equipment, every aspect of the electronic components is examined and inspected by professional inspection engineers.
Business Capabilities: Sophisticated Supplier Management System
According to the recent Deloitte Global Chief Procurement Officer survey, 75% of procurement leaders have shared that supplier information-sharing is the top supply risk mitigation strategy. While supplier risks can never be completely mitigated, the first measure a company can take to help mitigate supplier-associated risks and minimise losses is to adopt a systematic process of grading suppliers and increasing visibility into their supplier base.
With over 4,000 electronic component global suppliers as our partners, it is crucial to have a well-structured supplier management system in place to measure supplier performance.
Fig. 1: Ample Solutions Supplier Management System
Ample Solutions has built a professional and systematic Supplier Management System (SMS) to evaluate the reliability of their over 4,000 global suppliers to ensure the quality of the procurement and delivery processes. Through a comprehensive and scientific database, they conduct regular assessments to effectively assess suppliers’ performance such as delivery, quality and stability, as well as to identify relevant supplier risks in a timely manner.
Stellar Customer Service: Before and After-Sales
After-sales customer service is just as important as service rendered before and during sales. Ample always upholds the principle of customer centricity by providing prompt, professional and effective customer service. Their service excellence goes above and beyond order fulfillment. By adopting the 8D problem-solving methodology, our 8D After-Sales Customer Management System is developed and optimised to improve after-sales service efficiency, promote quality improvement and enhance service satisfaction.
Fig. 2: Ample Solutions 8D After-Sales Customer Management System
With this effective system in place, Ample Solutions is able to address customers’ quality concerns in a prompt and efficient manner, providing timely solutions to ensure customer satisfaction.
Ample Solutions will be showcasing their global supply chain management capabilities and customer success strategies at electronica 2022 at Trade Fair Center Messe München from 15-18 November 2022, in Hall C2, Stand 321.
For more information, please visit www.ampleglobal.com or email us at marketing@ample.sg.
Read the original article at EETimes
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